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DELIVERY/POSTAGE & PACKAGING INFORMATION
We offer a wide range of delivery options for our Customers.
Some of our customers live local to us and ask if they can collect their order. We are happy for customers to collect their orders from our unit. Orders will be ready to collect after 48 hours of an order being placed on our website. Customers will receive an email once their order has been processed, if they have provided their email address.
Our address is Relax Candle & Bath Company, Unit 4, Building 3, Tameside Business Park, Windmill Lane, Denton, Manchester, M34 3QS.
LOCAL DELIVERY within a 3 mile radius
If you live/work local to us but don’t have the time to collect, then we may be able to deliver your order to you but this will depend on how busy we are. If you are based within a 3 mile radius to us, then for an additional fee of £3 we will deliver your order by hand. Please feel free to contact us on 0161 637 5595 or email@example.com to find out if you are eligible for this type of delivery. You will receive confirmation of your order as soon as the order has been processed and you will receive a further email confirming your delivery slot within 48 hours of placing the order.
POSTAGE & PACKAGING
If the delivery address is outside the 3 mile local delivery radius then please select your preferred postal option prior to completing your order. Postage costs are set by Royal Mail and may vary depending on the distance, please note that NEXT DAY DELIVERY will be more expensive. We aim to send orders out via Royal Mail within 3 working days from receiving your order, but please note that this may take slightly longer during busy periods i.e. Christmas, Mothers Day, etc. and you must take into account how long it will take Royal Mail to deliver your order when selecting the type of postage service. Please note that we only ship to addresses within the UK.